Speed Saves Lives

Comprehensive Stroke Center at Crouse Health Outpaces Targets for Stroke Rescue Treatments and Improves Patient Outcomes

By Becca Taurisano

David Padalino, MD – Medical Director, CMP Neurosciences, Elena Gabriel, Radiologic Technologist Team Leader, Jorge Eller, MD, Bri Tonzi, Radiologic Technologist, Evan Belanger, DNP – Director of Neurosciences, Intensive Care, Kaitlyn LaChance MSN, RN, Jason Phelps BSN, RN, SCRN Clinical Supervisor, Alex Maksymiw, Radiologic Technologist, Patrick Ogar, Radiologic Technologist, Angela Horan, RN, Julia Galipeau, Radiologic Technologist

In the United States, someone has a stroke every 40 seconds. Stroke is a sudden interruption in blood flow to the brain caused either by a blocked blood vessel (ischemic stroke) or a burst blood vessel (hemorrhagic stroke). Even a decade ago, there was not much that could be done to help stroke patients, but now stroke is a potentially treatable condition, allowing stroke teams to reverse symptoms, preventing disability and death. By utilizing stroke rescue therapies like intravenous thrombolytics and mechanical thrombectomies, the stroke care team at Crouse Health’s Comprehensive Stroke Center is preserving brain function and saving lives with the fastest response times in the region. “Crouse continues to maintain the highest level of stroke program quality, for which it has achieved national recognition,” said Crouse President and CEO Seth Kronenberg, MD. “We consistently achieve extraordinary outcomes by actively seeking the engagement of our high-caliber medical team and staff, all of whom are dedicated to the Neurosciences service line and the overall patient experience.”

There is a saying in the field of Neurosciences: Time is Brain. “Stroke care is perhaps the most time-sensitive field of medicine there is,” said Jorge Eller, MD, Crouse Health Neurosurgery. “The quicker people are connected to a health system that is used to dealing with strokes, the quicker they can get proper medical attention and hopefully recover with very few deficits.” The advances that have occurred in the field of stroke care in recent years are impactful. “Due to improvements in technology, interventional techniques, and equipment as well as increased awareness, the morbidity of stroke has begun reducing,” said Raghu Ramaswamy, MBBS, Crouse Health Neurology. “I have seen many of my patients who were carried into Crouse after having a stroke, walk back into my clinic a few weeks or months later.”

Recognizing the symptoms of stroke can be challenging, but the most important cues to look for can be summed up with the acronym FAST: Face – facial drooping or asymmetry; Arm – arm weakness, especially on one side; Speech – difficulty speaking or understanding speech; and Time – note the onset of symptoms and seek emergency help immediately. If a patient experiences any of these symptoms, they should not wait to see if they feel better or sleep it off, but should immediately call 9-1-1. By keeping blood pressure under control, taking blood thinners for atrial fibrillation or hypercoagulative issues, not smoking, and maintaining a healthy lifestyle through diet and exercise, people can prevent strokes, but genetics can play a part as well.

When an individual arrives at Crouse Health’s Emergency Department as a stroke patient, a stroke alert is activated and the entire stroke team is notified. Obtaining brain imaging is the first step. A CT Scan is completed to essentially rule out the possibility of a brain hemorrhage. Once that has been ruled out, CT angiogram and CT perfusion are the gold standard imaging modalities to determine what parts of the brain are potentially affected by an ischemic stroke and how much brain tissue is salvageable. When a stroke occurs, there is a part of the brain that is irreversibly damaged called the ischemic core. The area around the core where the blood supply is compromised but has not yet caused death of tissue is called the penumbra. The bigger the area of penumbra, the more successful a stroke rescue effort could potentially be.

“An ischemic stroke is essentially a permanent central nervous injury that results in a loss of some brain function,” said David Padalino, MD, Director of Neurosurgery Education for Crouse Neurosciences. The mission of the stroke care team is to limit the damage as much as possible. At Crouse Health, a neuroscience advanced practice provider is on site around the clock so that patients are seen within minutes of arrival. The provider can begin prepping the patient if it is determined that they are a candidate for one or both kinds of stroke rescue therapies offered at Crouse Health: intravenous thrombolytics or mechanical thrombectomy.

Intravenous Thrombolytics or “Clot-Busters”

According to Sami Abdul Malak, MD, Chief of Neurology at Crouse Health, the advent of intravenous (IV) thrombolytics or “clot-busting” medications (tPA or TNK) in the mid-1990s was revolutionary in the treatment of ischemic stroke in restoring blood flow to the penumbra. “The purpose of the thrombolytic is to try to dissolve the clot and open the vessel that has been occluded, which leads to the part of the brain that has been damaged,” said Dr. Malak.

Not everyone is a candidate for IV thrombolytics, however. If more than 4.5 hours have passed since they were last at their baseline function, a patient may not be a candidate for IV thrombolytic. Brain bleeding seen on the initial CT scan, a patient’s history of bleeding, being on blood thinners, or a large area of irreversible damage or core are all contraindications for administering thrombolytics.

Mechanical Thrombectomy

Mechanical thrombectomy is the other stroke rescue treatment available at Crouse Health. “2014 to 2015 was the beginning of a revolution in acute ischemic stroke care where these stent retrievers were absolute game changers and we started to see the benefit,” said Dr. Padalino. During a mechanical thrombectomy, the stent retriever is deployed using a microcatheter and the stent drags the clot out, or combined with aspiration, suctions the clot out, allowing blood to flow to the affected area.

It is not a procedure for everyone, but in patients who do qualify, they can see tremendous improvements in brain function. “As the technology gets better, we keep pushing the boundary for better and better results,” said Dr. Eller. “Patients who successfully undergo this procedure have a better outcome than they would have otherwise, and the faster we can do it, the more likely the patient will recover.”

One unique approach at Crouse is their use of conscious sedation to perform the procedure, which Dr. Padalino encountered while in medical school at the University of Buffalo. “The idea of doing a mechanical thrombectomy under conscious sedation is still a relatively rare thing,” Dr. Padalino said. “Other hospitals routinely do this under general anesthesia, which creates extra steps in the process, without significantly better results.”

Meeting and Exceeding Time Targets

Crouse Health has been a primary stroke center since 2007; in 2018, Crouse was designated a Comprehensive Stroke Center by internationally-recognized healthcare accrediting body DNV and in 2019, a Comprehensive New York State Stroke Center by New York State Department of Health, providing a full-range of rescue therapies to treat any kind of stroke. Oksana Kaskov, RN, BSN, Stroke Program Administrator, ensures that the program continues to meet targets set by the American Heart Association’s Get with the Guidelines, which recognizes hospitals that are achieving various performance metrics for stroke care.

Crouse Health’s Comprehensive Stroke Center has received the highest possible award for its speed in delivering stroke rescue therapies in both 2021 and 2022: Get With The Guidelines®-Stroke Gold Plus with Target: Stroke Honor Roll Elite Plus with Advanced Therapy with Target: Type 2 Diabetes Honor Roll. For IV thrombolytic, the guideline is 30 minutes for administering thrombolytic 50% of the time. According to 2022 data, Crouse Health is administering IV thrombolytic as fast as 18 minutes from patient’s arrival.

For mechanical thrombectomy, the guideline is for the stent retriever to touch the clot (called Door-to-First Pass) within 90 minutes of the patient’s arrival, 50% of the time. In 2022, Crouse Health overshot that goal and was able to perform the procedure within 90 minutes, 72.2% of the time. For the first quarter of 2023, they achieved this 94% of the time. The median time for mechanical thrombectomy at Crouse Health is currently 66 minutes.

“We looked at our entire process and determined what we needed so we could achieve these targets from Get with the Guidelines,” said Kaskov. “Right now the process is extremely efficient, but we are constantly looking for opportunities where we could shave time.”

Saving Time with Technology

The stroke care team utilizes the latest technology available to ensure they are delivering care quickly and efficiently. Using a communication system with ingrained artificial intelligence software, information is transmitted to the entire team in an expedient manner. “It is an amazingly good communication tool where we can talk to the entire team in one message,” said Dr. Padalino. “You can have coordinated discussions where everyone is looped in and it saves time.” Dr. Malak agrees. “By using this system, all attending physicians can get the imaging and decide on the management together. It is a collaborative, team effort,” he said.

Crouse Health’s two hybrid operating rooms (ORs) also help save time when it comes to stroke care, allowing for providers to perform an open surgery, if necessary. “When you access a blood vessel on an emergency basis, you can get persistent bleeding at the access site. If vascular surgery is required, you do not have to move the patient to another room, wasting time and risking infection,” said Dr. Padalino. “You can do an interventional case, an operating room case, and a hybrid of the two.” All of the necessary equipment is located in the hybrid ORs including surgical procedures, general anesthesia, and ultrasound. “It has everything we need,” said Dr. Eller. “We are providing comprehensive treatment in those rooms.”

A Well-Orchestrated Team

Caring for stroke patients takes a village. The team is made up of several departments including: Emergency Medical Technicians who are the first-responders on the scene of a stroke, Emergency Department providers quickly assessing and imaging patients in a chaotic setting, Neurology providers making the decision to give IV thrombolytics and/or to pursue advanced imaging, Neurosurgery providers determining if a patient is a candidate for mechanical thrombectomy, Registered Nurses and Surgical Technicians who prepare for and assist with procedures, and post-operative care like Rehabilitation, Physical Therapy, Occupational Therapy, and Speech Therapy. “All of these fields have to work together like instruments in an orchestra,” said Dr. Eller. “It is a very concerted effort that has to happen continuously, and we have to continue to perform at that pace time and time again.”

Educating the Entire Organization

Most stroke patients come through the Emergency Department, but some are already admitted to the hospital and later develop stroke symptoms. “We have to be prepared to respond to each one of these cases to provide the fastest and most effective care,” said Dr. Padalino. Crouse Health focuses on stroke education to ensure staff are able to recognize neurological issues and activate a Code B (for brain) which alerts the stroke care team. “We did a lot of stroke education throughout the organization, including the Emergency Department and beyond,” said Kaskov. Monthly stroke team meetings are held to discuss continuing to meet time targets and coordinate interactions with other departments to ensure everyone is on the same page.

Providing the Best Care for the Community

Stroke is one of the leading causes of disability and death worldwide. Having access to a Comprehensive Stroke Center is a tremendous benefit for Central New Yorkers. “We have a significant opportunity to impact a large population with this effort,” said Dr. Padalino. “The senior leadership at Crouse has done everything possible to keep this program going so we can continue to provide the best care for the community.” Providing comprehensive stroke care takes a significant investment in people, equipment, and resources and Crouse Health’s commitment to this program has not waivered even in the face of the global demands facing the healthcare industry. “The Comprehensive Stroke Center designation is evidence of Crouse Health’s commitment to serve the community,” said Dr. Eller. “Central New Yorkers can be very proud to have this program here.”

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“All of these fields have to work together like instruments in an orchestra,” said Dr. Eller. “It is a very concerted effort that has to happen continuously and we have to continue to perform at that pace time and time again.”

The Crouse Health Comprehensive Stroke Center Core Stroke Team

Stroke Medical Director and Chief of Neurology – Sami Abdul-Malak, MD

Stroke Program Administrator – Oksana Kaskov BSN, RN

Director of Neurosciences, Intensive Care – Evan H. Belanger, DNP

Clinical Director, CMP Neurosciences – Jameson Crumb, PA

Medical Director, CMP Neurosciences – David Padalino, MD

Chief Medical Officer and Medical Director, ICU – David Landsberg, MD

Medical Director, Hospitalist – James Leyhane, MD

Medical Director, ED – David Mason, MD

ED Physician and EMS Representative – Michael Jorolemon, MD

Jorge Eller, MD

Raghu Ramaswamy, MBBS

Hassan Elnour, MD – Medical Director of Neurophysiology and Epilepsy

Dr. Ronald L. Kirshner Appointed Chair & Medical Director Of The Auburn Heart Institute (AHI)

Auburn N.Y. – May 1, 2023, Auburn Community Hospital (ACH) announced today that Dr.
Ronald L. Kirshner has been appointed Chair and Medical Director of the new Auburn Heart
Institute (AHI). Dr. Kirshner’s appointment coincides with a multi‐million investment the
hospital is making to expand its cardiovascular services to meet the needs of patients in the region.

Dr. Kirshner is a renowned cardiothoracic surgeon who comes to the Auburn Heart Institute from Rochester Regional Health Sands‐Constellation Heart Institute where he served as the Chief of Cardiac Services and Cardiothoracic (heart) Surgery for over 30 years. Dr. Kirshner is a graduate of Temple University Medical School and completed his internship and residency at the University of Rochester Medical Center. He has also completed fellowships in Vascular Surgery and Cardiothoracic Surgery at the University of Rochester Medical Center. He has been practicing as a cardiothoracic surgeon at Rochester General Hospital since 1985. He is board certified in Cardiac and Thoracic surgery. Dr. Kirshner’s clinical interests and expertise include Cardiac and Thoracic Surgery and creating systems to drive healthcare efficiency and quality.

“I speak on behalf of Auburn Community Board of Trustees in warmly welcoming Dr. Kirshner
to our health care system,” stated Anthony Franceschelli, Chairman of the ACH Board of
Trustees. “Dr. Kirshner is known far and wide as a leader in the specialty of Cardiac Services
and brings with him a wealth of expertise that will be invaluable to, not only to our hospital,
but to our patients and community as well.”

“We look forward to Dr. Kirshner advancing our cardiac services for our community. With the
help of New York State and Senators Schumer and Gillibrand Auburn Community Hospital is
experiencing a significant transformation of healthcare in our community that includes our
new $15 million comprehensive cancer center, a multi‐million‐dollar heart institute and a
robust orthopedic practice, combined with a five‐star nursing home, 3 Urgent Care Centers,
along with primary care and specialty care services,” stated Scott Berlucchi, President, and
CEO.

Patients Traveling to Central New York

By: Kathryn Ruscitto, Advisor

Recently a tragedy in another community brought patients and family members to Syracuse. A question was asked, where should they stay? This reminded me of several unique options that help families coming to CNY for health care and in need of housing. Not every community has these resources, and they are valuable parts of our health systems. How do we as health leaders support these organizations and find ways to assist their volunteers.

Sarah’s s Guest House on Roberts Ave. provides lodging, transportation, meals, and a
comforting atmosphere to patients and or family members above the age of 18. Completely
operated through donations, no stay requires a payment, although donations can be made if a
family can manage. All a patient or family member needs to do is contact Sarah House at
315-475-1747 to make a reservation, and ask they have a medical referral from a social worker or hospital staff.

Over 1000 people stay at Sarah’s House each year, which has led to an expansion effort to move from 11 to 22 rooms that will provide more accessibility including an elevator. 

David Haas , the Executive Director , projects the caring and concern this organization has for those facing a crisis for themselves or a family member. He noted that stays range from several days to months depending upon each persons needs. What a gift for a patient to know they and their family will not face major housing expenses in the midst of a health crisis.

The Sarah’s House website includes ways in which individuals or organizations can help them through gifts or donations on their wish list. https://sarahsguesthouse.org/

David also noted that for patients and families in CNY who need to travel elsewhere there is an online network. Heathcare Hospitality, includes many other homes across the country that provide similar care. https://www.hhnetwork.org/

In addition the Ronald McDonald House provides housing for families coming to Syracuse with seriously ill children. https://rmhcny.org/what-we-do/stay-with-us/

A referral is needed and reservations are coordinated through their intake process.The Cancer Society has several efforts to help locate housing through their Hope Lodge program with houses in Rochester and Buffalo. They also maintain discounted medical lodging rates with many major chains.

In summary do your offices have this information on your websites and available to patients?

How might you support this work in your giving plans?

As regional access continues to be challenged more out of town patients may be presenting to your practices.

Housing resources for CNY:

Sarah’s Guest House: https://sarahsguesthouse.org/

Ronald McDonald House: https://rmhcny.org/

Hope Lodge: https://www.cancer.org/support-programs-and-services/patient-lodging/hope-lodge.html

Transportation resources: https://www.mercymedical.org/ 

 

Drakos Clinical Dynamics Opens First StandalonePediatric Urgent Care in Central New York

After months of custom design and construction, Drakos Clinical Dynamics opened Drakos Pediatric Urgent Care on May 15, 2023, at the Clay Medical Center to address a critical shortage in accessible pediatric urgent care here in Central New York.

“Our team is dedicated to innovating how healthcare services are provided so we can solve problems that have not yet been addressed,” says Drakos Founder and CEO 

Heather Drake Bianchi. “Our team has a unique ability to address some of the community’s challenges because of the ways that we have made laboratory and medical services mobile.”

The Drakos Pediatric Urgent Care team includes experience from both pediatrics and emergency medicine, including physicians, physician assistants, nurse practitioners, registered nurses, radiology technicians, laboratory technicians, paramedics, and other healthcare professionals. They provide on-site radiology with portable and child-friendly x-rays, a comprehensive on-site laboratory, immediate on-site pain management and treatment for more severe conditions, and minor orthopedic care to provide fiberglass splints for fractures.

Drake Bianchi was first inspired to start a pediatric urgent care when her two-month-old son, Greyson, tested positive for COVID in early 2022. The family was in Boston while Drake Bianchi worked on a film production with CineMedics, a Drakos subsidiary that provides medical testing and care on entertainment sets. Far from Greyson’s regular doctor, Drake Bianchi felt terrified for her baby. She reached out to a local pediatric urgent care.

“The pediatric urgent care was on the phone with me within 15 minutes,” she remembers. “They told me exactly where to hold the camera phone so they could see his breathing and evaluate his symptoms. They assured me that he was all right and what do to if his symptoms worsened. It was a huge relief and a lightbulb moment for me. I realized we didn’t have this resource in Central New York, but every parent and adult who cares for children needs it.”

Drake Bianchi is quick to point out that pediatric urgent care is not a replacement for primary care or emergency rooms. Instead, the Drakos team aims to be a responsible supplement and partner to them.

“Sometimes kids need to be seen at odd hours. As a parent, it sometimes feels like if your pediatrician’s office closes at 4:30 p.m., your child will get sick at 4:31 p.m.,” says Drake Bianchi. “We want to work with parents, guardians, primary care doctors, and emergency rooms to fill the gap so children who need care when their doctor’s office isn’t open, but whose conditions don’t require emergency care, can still receive the healthcare they need when they need it.”

Having a pediatric urgent care is also an important next step in strengthening Central New York’s healthcare infrastructure, especially as Micron builds its new semiconductor factory in Clay, where the pediatric urgent care is located.

“Central New York is anticipating significant population growth, so our healthcare infrastructure must grow as well,” says family medicine physician Dr. Zaki Badawy, MD, PC, who is also a Drakos Pediatric Urgent Care owner and the Medical Director. “Drakos Pediatric Urgent Care will be an essential new part of the healthcare safety net. We are excited to partner with primary care and emergency care providers to protect the health of our community and children.”

As Drakos was designing the pediatric urgent care, inclusion was one of their guiding values. The Drakos Pediatric Urgent Care team is committed to understanding and welcoming every patient. The new pediatric facility is designed to serve people with disabilities and special needs, ADA-compliant, and ready to serve patients who are non-mobile or home-bound.

To make children feel more comfortable during their visits, each examination room includes a one-of-a-kind mural with vibrant colors and imaginative designs. Working with local artist Mark Noble, the team set a goal of creating spaces that are inclusive, healing, and engaging for patients to help reduce patients’ nerves and ease stress around future visits.

Drakos also wanted to be attentive to treating children and supporting the entire family system. As a unique offering in Central New York, when children come into Drakos Pediatric Urgent Care for pediatric treatment, Drakos can provide wellness care to the pediatric patient’s parents or guardians at the same time as the pediatric patient’s appointment with include hydration, vitamins, and other fluid infusion services to help keep parents and other caregivers healthy.

“When a child is sick or hurt, it affects everyone who loves them. I understand that as a healthcare provider and a parent,” says Drake Bianchi. “Drakos Pediatric Urgent Care is here to support all children, their families, and our fellow clinicians who serve them. This is a thoughtfully designed inclusive environment that is comfortable for children, teens, and young adults up to the age of 26. It’s friendly and colorful in a way that welcomes all ages of growing up.”

The Drakos Pediatric Urgent Care offers convenient, compassionate, and expert care during after-school and evening hours from 2 p.m.-12 a.m., 7 days/week, with telehealth available 12 p.m.–12 a.m. It has options for in-office, virtual, and at-home care with easy scheduling, transparent pricing, and fast results that connect patients with the next step for the care they need.

Its offerings are designed with the understanding that parents—especially single parents and those living in low-income or rural areas—may not have easy access to transportation, healthcare facilities, or insurance coverage. Additionally, there are extremely limited options for pediatric urgent care in Central New York. Scheduling pediatric appointments when urgent care is needed and being seen in a timely manner are significant challenges in this community.

Established by a team of first responders and medical professionals, Drakos has experience delivering care in many different environments. Founded on the principle that quality healthcare should be delivered without walls or limits, Drakos addresses gaps in healthcare by bringing fast, accurate services to patients wherever they are. Drakos provides mobile laboratory and medical services for concierge medicine, senior citizens aging-in-place, and underserved populations who face barriers to accessing healthcare. The company is interested in partnering with and assisting other healthcare providers on a variety of projects, from revolutionizing the way care is delivered in Central New York to helping develop strategies to offering support for bottlenecks in testing and laboratory work. The company operates two custom-designed mobile labs and opened its first brick-and-mortar laboratory in East Syracuse last year.

For more information please see Drakos Dynamics – Biotech for Real Life!